Franklin Memorial Named Among the Nationâ€™s Most Wired Hospitals
July 7, 2009
IT staff shown wearing their "Most Wired" hats.
Franklin Memorial Hospital has been named among the nation’s most wired hospitals in the “Top 25 Most Improved” category, according to the results of the 2009 Most Wired Survey Benchmarking Study released today in the July issue of Hospitals & Health Networks, the journal of the American Hospital Association.
“Most Wired” hospitals show better outcomes in patient satisfaction, risk-adjusted mortality rates, and other key quality measures through the use of information technology. Out of over 5,700 hospitals across the country, more than 1,300 were considered for the award. The Most Wired survey focuses on how hospitals use information technologies (IT) for quality, customer service, public health and safety, business processes, and workforce issues.
“As the health reform debate continues, it’s clear that IT will play an even more important role in the health system of tomorrow. Most Wired hospitals help illustrate IT in action—improving efficiency, quality and safety of care while helping to control costs,” says Rich Umbdenstock, president and CEO of the American Hospital Association (AHA). “Recognition as a Most Wired hospital demonstrates that Franklin Memorial Hospital is on the cutting edge of health care delivery not only in Maine, but nationally as well.”
“Franklin Memorial Hospital has made information technology a priority in patient care in recent years, implementing: HealthInfoNet, a statewide system for doctors and other health care providers to share information and improve health care; bedside medication verification; Franklin e-ICU; PACS, which is a system for storing and sharing digital medical images through computer workstations; and regional e-prescribing, which improves access to medications, increases patient safety, decreases medication errors, and increases the number of patients who fill their prescriptions and take their medications according to their doctor’s instructions,” said Ralph Johnson, chief information officer at Franklin Community Health Network and Franklin Memorial Hospital.
In addition a wealth of information is provided to patients via the Internet including: the ability to pay a bill and order prescription refills online; the addition of WebScore, a personalized and confidential health risk assessment tool; online registration for community education; and a monthly electronic newsletter.
Rebecca Ryder, president of Franklin Community Health Network and Franklin Memorial Hospital, said being named to the list was an important milestone. “This is a very prestigious and a very much sought after award,” she said, adding that the achievement “is not just about the IT Department, but the entire staff who has embraced the new technologies.”
Franklin Memorial Hospital along with Eastern Maine Medical Center are the only two hospitals in Maine to be recognized by the “Most Wired” organization this year.
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