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Franklin Memorial Named Among 2016’s Most Wired Hospitals, Again!

Most Wired Hospitals Use Technology for a Better Patient Experience

July 6, 2016

Technology is improving the efficiency of care delivery and creating a new dynamic in patient interactions, according to results of the 18th Annual Health Care’s Most Wired® survey, released today by the American Hospital Association’s (AHA) Health Forum. Franklin Memorial Hospital is one of 11 Maine hospitals and health systems recognized this year.

In redefining the way that they provide care in their communities, Most Wired hospitals are using technology to build patient engagement with the individual’s lifestyle in mind, which includes electronic access to their care team.

  • 68 percent accept patient-generated data through the patient portal.
  • 26 percent of Most Wired organizations offer E-visits through a mobile application.
  • 61 percent use social media to provide support groups.

“Hospitals are breaking-out of their traditional four walls and providing care where and when patients need it,” said Rick Pollack, president and CEO of the AHA. “These Most Wired hospitals exemplify this transformation by harnessing technology, engaging patients and offering services remotely. And, removing policy and other barriers to telehealth will allow even faster adoption of these amazing technologies.”

Most Wired hospitals are utilizing population health management tools and partnering with other health care providers to share critical clinical information used in analyzing interventions aimed at key patient groups, such as those with diabetes. To get patients the right care, hospitals are using predictive modeling to eliminate preventable problems.

  • 53 percent interface electronic health record data with population health tools.
  • 62 percent stratify patients according to risk.
  • 51 percent aggregate data from patient encounters to create a community health record.

As they build out new capabilities, hospitals are also taking strong actions to ensure health data is secure.

  • More than 90 percent use intrusion detection systems, privacy audit systems and security incident event management to detect patient privacy breaches, monitor for malicious activities and produce real-time analysis of security alerts.
  • 84 percent conduct a third-party security audit annually to ensure that guidelines are followed.

Ralph Johnson, regional chief information officer said, “Franklin Memorial Hospital has been recognized as a Most Wired hospital for seven years demonstrating innovation in the use of technology in rural Maine for the benefit of our patients.”

HealthCare’s Most Wired® survey, conducted between Jan. 15 and March 15, 2016, is published annually by Health & Hospitals Networks (H&HN). The 2016 Most Wired® survey and benchmarking study is a leading industry barometer measuring information technology (IT) use and adoption among hospitals nationwide. The survey of 680 participants, representing an estimated 2,146 hospitals—more than 34 percent of all hospitals in the U.S.—examines how organizations are leveraging IT to improve performance for value-based health care in the areas of infrastructure, business and administrative management; quality and safety; and clinical integration.

Detailed results of the survey and study can be found in the July issue of H&HN. For a full list of winners, visit www.hhnmag.com.

About the American Hospital Association

The AHA is a not-for-profit association of health care provider organizations and individuals that are committed to the improvement of health in their communities. The AHA is the national advocate for its members, which include nearly 5,000 hospitals, health care systems, networks and other providers of care. Founded in 1898, the AHA provides education for health care leaders and is a source of information on health care issues and trends. For more information, visit www.aha.org.

About Health Forum

Health Forum is a strategic business enterprise of the American Hospital Association, creatively partnering to develop and deliver essential information and innovative services to help health care leaders achieve organizational performance excellence and sustainability. For more information, visit www.healthforum.com

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