We are accepting new patients from Franklin Health medical practices only. If you have any questions, please feel free to give our office a call and someone will be happy to help you.
Our main office is on the first floor of the Franklin Health Medical Arts Center, located on the Franklin Memorial Hospital campus. We also see patients in Livermore Falls at the Androscoggin Valley Medical Arts Center.
Franklin Health Behavioral Services offers high quality psychiatric services including consultive assessments, medicine management, and electroconvulsive therapy (ECT). Collectively the staff is certified to treat patients from age 5 throughout the life span.
The office requires 48 hours notice (2 business days) to refill any medications. All prescription requests received after 12 noon, will be processed the following Monday and received at the pharmacy by the end of the business day, unless Monday is a holiday. Prescriptions including narcotics will not be refilled on Saturdays, Sundays or Holidays.
If it is necessary to cancel your scheduled appointment, we ask that you call at least 24 hours in advance. Calling early in the day is appreciated. Appointments are in high demand, and your early cancellation will give another person the possibility to have access to timely medical care. To cancel appointments, please call 207-778-0035. If unable reach the receptionist you may leave a detailed message on the voice mail. If you would like to reschedule your appointment, please be sure to leave your phone number and the best time to return the call.
The best possible care requires that you be seen at regular intervals. Missed appointments may limit our ability to refill medications in a timely manner due to the possibility that the next available appointment may be weeks out.
In event of a medical emergency please call your emergency service number first (usually 911). If you are experiencing a mental health crisis and need immediate treatment, please call: Evergreen Behavioral Services Crisis Response Service: 207-779-2843 or the Statewide Emergency Crisis Response 24-Hour Hot Line: 1-888-568-1112.