Crisis Services
Evergreen Behavioral Services is dedicated to providing responsive community-based crisis services that respect the dignity of the individual. The goal of Evergreen is to maintain the safety of the individual in the least restrictive environment, and to stabilize acute crisis situations in the community whenever possible.
What is a Crisis?
A crisis is considered to be an acute situation that results in a disturbance of thought, behavior, or mood, and causes impairment in an individual’s usual functioning ability. Each person’s reaction to a mental health crisis is unique. Our team of experienced professionals will assess the situation and develop a plan based on the individual’s needs.
Interventions
The major functions of this service are to stabilize clients in the least restrictive environment, explore and activate community-based alternatives to hospitalization, to clearly determine when hospitalization is necessary and arrange for this intervention in a safe, compassionate, and timely manner. This may involve:
- Screening and assessment
- De-escalation of immediate crisis situation
- Education
- Referrals to other necessary services including inpatient or outpatient treatment, medication assessment/management, respite, or in-home supports
- Short-term follow-up
Programs Offered
- Walk-in emergency services are available 24 hours a day at the Franklin Memorial Hospital Emergency Department
- Mobile Crisis Outreach is available when clients are unable to come to the Evergreen office, or to Franklin Memorial Hospital, with consideration give to safety. A Crisis Team member will do an initial phone screening for safety and risk factors and if appropriate, respond to off-site locations. The crisis worker will be accompanied by an EMT or Paramedic who will do a basic medical screening to determine if additional emergency medical treatment is needed.
- Follow-up Crisis Stabilization sessions (1-5 visits) at the Evergreen office are arranged by appointment following the initial crisis contact.
For Triage/Intake, call 207-779-2843.
Western Crisis Services has a 24-hour hotline available at 1-888-568-1112.
